Water Damage Restoration

Water Damage Restoration

Water Damage Restoration

Serving Raleigh, Lillington, Fuquay-Varina, Holly Springs, North Carolina, and the surrounding areas.

Available 24/7 for Emergencies 

If you’ve had a plumbing emergency, burst pipe, washing machine malfunction, roof leak, or a damaging wet weather event, you need a local North Carolina water restoration company that has over 50 years of experience and operates with a sense of urgency. If left alone, standing water, wet carpet, hidden moisture, excess moisture, and structural damage can encourage mold growth and further degradation of your personal property. When you need Water Damage Restoration and Repair, call the experts at PHC Restoration today at 910-814-2502.

Professional Help When You Need It

We like to be crystal clear on what you can expect when you call PHC Restoration for Water Damage Restoration services.

Immediate Emergency Response

When you call PHC Restoration, you can expect to reach an experienced Project Manager 24/7/365. Simply call 910-814-2502 and one of our professional Water Damage Restoration technicians will guide you through the restoration process. For damage that has just occurred, a response team will be on your property as soon as possible. We have a reputation for arriving on the scene in less than an hour!

PHC Restoration Technician walking from work truck to customer's home

Stop Further Water Damage

When you’re not sure where the water is coming from, rest assured, our experienced and certified technicians can find the source and affected areas. When you run the risk of further damage, our team can help you mitigate it. If special items are in danger of being damaged, our specialists can protect them. At PHC Restoration, we call this the “triage” stage of emergency water damage restoration. During this time we create a custom water mitigation plan that fits your needs and gets you dry fast.

Extract Standing Water

water damage clean up at Beacon Learning Academy

Water removal is a critical initial step. Our experienced Water Damage Restoration team determines what can be saved and what needs to be removed. The source of water and type of materials will decide if restoration, mold remediation, or demolition is the best course of action. Before demolition begins, we protect adjacent areas to ensure we don’t cause any further damage to your property. As a general rule, we take the least aggressive approach and attempt to restore first.

Set Up Drying Equipment

To begin the drying process we use dehumidifiers and air movers to dry the structure. Equipment will remain in place for 3-5 days until we reach the desired humidity and moisture level goals.

Prepare for Repairs

A PHC Restoration Project Manager will prepare a detailed repair estimate detailing restoration costs to send to your insurance company for approval. An invoice for emergency services and detailed documentation supporting the invoice will also be sent to your insurance adjuster once the structure is dry.

Water Restoration Experts

When you’re dealing with water damage, call your local, professional water damage restorers. PHC Restoration’s water damage restoration technicians are highly skilled and their training is unmatched in Raleigh, Holly Springs, Lillington, and in the surrounding areas. Our certified water damage restoration technicians are trained weekly on safety, industry-leading equipment, and technical topics by the only person in North Carolina to hold four of the Restoration Industry Association’s advanced designations. Our Water Restoration Technical Director is proud to lead the most skilled and experienced team in our area.

Some of our certifications:

  • Water Loss Specialist #133 (Josh Smith)
  • Certified Mold Professional #36 (Josh Smith)
  • Certified Restorer #578 (Josh Smith)
  • Certified Restorer #577 (Katie Smith)
  • Contents Loss Specialist #24 (Josh Smith)
  • IICRC Certified Firm
  • Master Water Restorer
  • Journeyman Water Restorer
  • Applied Structural Drying
  • Applied Microbial Remediation Technician
  • Water Damage Restoration Technician
  • Carpet Repair and Reinstallation
IICRC LogoRIA LogoCMP Logo

 

WBENC LogoWLS LogoCLS LogoCR Logo

 

Service Areas

PHC Restoration proudly offers water damage restoration and repair services in Raleigh, Lillington, Holly Springs, and the surrounding areas. Call PHC Restoration when you have a water emergency. 

Water Damage Gallery

Proper drying is essential to successful water damage restoration. PHC removes excess water, closely monitors moisture readings, and places fans and dehumidifiers to promote drying of wet surfaces as quickly as possible.

Water Damage Restoration FAQs

What makes laminate flooring so susceptible to water damage?
To answer that, it’s easiest to look at what laminate is typically made of: a base layer of MDF (medium-density fiberboard) or hard fiberboard embossed with a laminated vinyl sheet that looks like wood or tile. Basically, it’s made out of cardboard, which is a porous material that doesn’t hold up to water very well.
What is water damage restoration?
The process of drying building materials affected by water through methods such as extraction, demolition, dehumidification, and air movement.
What is the typical cost for water damage restoration?

The typical cost for water damage restoration depends on the type of damage and the materials affected. An average residential water damage mitigation invoice can run anywhere from $4,000 to $7,000. Again, that number can be more or less depending on the severity of damage and square footage affected and only includes services such as water extraction, selective demolition, and drying equipment rental. Learn more about water damage restoration cost.

How to hire a water damage restoration service?
While quick action is required, there’s time to do some research to decide which restoration company is right for you. You can ask your insurance agent for a referral by asking who they would trust to work in their home of office. From there you may receive a list of a few local companies. Research those companies online. Look for real photos of their team and their job sites. Read their Google reviews and customer testimonials. Research them at to iicrc.org to find out what certifications they hold. And finally, if your project might exceed $30,000, check your state’s General Contractor Licensing Board to verify the company holds a valid General Contractor’s license.
How long does water damage take to dry out?
On average, drying equipment needs to run for 3-5 days to achieve dry standards.
What should I do immediately after water damage?

Upon finding an active leak, shut off the water. If you are not able to turn off the water at the source of the leak, turn off the main valve. Then, call an experienced water damage restoration company to perform extraction, selective demolition, and drying. If you are filing an insurance claim, notify your agent that you’ve experienced property damage.

Service Areas

Reviews

This is the 5th time we’ve used PHC and we have always had an outstanding experience. PHC is our go to when we have issues that need immediate repair. They always come out the same day and are professional and pleasant. Andrew, Josh and Ray were outstanding and it is so appreciated! 10/10 Recommend!

Melissa M, Apex, NC

Thank you to you and your wonderful staff of experts for helping me. My home had an active water leak and your team’s fast response, smarts, and professionalism fixed the problem with ease and great calmness. A harried situation felt much less stressful from start through billing. Your company will be warmly and eagerly referred. As well, I would like to say that on the last day of work, I again noticed your company’s tagline “Commitment to Compassion” on your work truck…your team, all of them, fully exude those words. They went above and beyond and I am very, truly grateful for their excellence and compassion.

Courtney, Raleigh, NC

We had a great experience having our water damage mitigated and repaired. PHC came out quickly to assess what needed to be done and walked us through every step. They helped us understand the process from beginning to end. Andrew, Toby, and Jeremy were class acts and were wonderful to work with. We are very happy with the results and, though we hope we never need it again, would definitely call PHC for any future incidents.

Stephen Adams, Apex, NC

Very great company to work with. We were impressed with how patient and helpful they from the very first step. We really like the folks that came out to help with the demo/emergency part from the start (Becca, Eric & Josh). They were engaged with my child who really wanted to be involved/know all the things. They even gave her a “construction kit” that was just a great touch!! Our PM was super communicable and was great to work with.

Anna Erb, Garner, NC

PHC is expertise mixed with outstanding customer service which made the difference for us. Thank you to your team for impeccable repair with treatment, demolition, and rebuild on our pantry. Andrew, Jeremy, Tobe, Eddie, and Sarah are gems to work with. From Andrew’s technical expertise with water damage and mold restoration to Jeremy and team’s careful execution of demolition, Tobe’e expertise with the details of reconstruction, and Sarah who was priceless with walking us through the process too. This was a nightmare for us; however, your kindness made this a seamless process, and we now have our pantry back in order. I would recommend PHC to anyone who needs your services. You are simply the BEST!!!!! THANK YOU!

Cawana Mitchell, Fuquay, NC

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Have a Question?

PHC Restoration is here to help. Give us a call!

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