Flood Damage Restoration
Serving residential and commercial customers in Raleigh, Lillington, Fuquay-Varina, Holly Springs, Apex, Sanford, North Carolina, and the surrounding areas.
During hurricane season or periods of unusually high amounts of rainfall, flood damage may occur from rising groundwater. Flooding in the basement or crawlspace is the most common type of residential flood damage. When you need flood water damage restoration services, call the experienced experts at PHC Restoration at 910-814-2502. We’re here for you 24/7!
Flood Restoration Is Essential
Flood water damage can occur in homes and businesses that are built below grade or in low-lying areas. In areas with a history of poor water drainage, flood damage occurs more often. Based on our first-hand experience, flood damage can come from broken utility lines such as public water and sewer lines. Plumbing leaks, burst pipes, appliance malfunctions, or even gas leaks can also lead to flood and water damage. Having excess water, or standing water, in your home can lead to a number of immediate and long-term issues including structural damage to your home or business and mold growth that can impact your health.
Regardless of where the damage originates from, quick flood restoration reduces the amount of damage that can occur to your home or business.
Protect Your Home from Flood Damage
Flood damage coverage varies among insurance companies. Your policy may or may not cover all of the water damage restoration work that you need. Drawing on our 50 years of experience, flood damage resulting from exterior water intrusion will not be covered by most insurance policies. The only way to know the extent of your flood insurance coverage is to call your insurance carrier.
Waiting for an insurance coverage determination can take some time. While you wait, there is a lot you can do to prevent further damage after a flood event occurs. The first thing to do when you have a flood is to call a reputable damage restoration company. The expert water damage technicians at PHC are experienced in flood damage cleanup and can quickly respond to your emergency.
Flood Cleanup Tips
From our experience, here are some flood cleanup steps that you can take before the restoration services begin:
- Assess the safety of the situation. Safely determine the depth of water or the amount of water coming in, and any potential electrical threats. Use caution! Walking through flooded areas can be hazardous.
- If it’s safe to walk through the area, move any valuable items that are threatened by impending flood waters to a safe location.
- Try to stop the water from coming in by using sandbags or weighted materials to slow the in-flow of water.
- Move items off the floor, especially porous materials that could easily be damaged by flood waters.
- Take lots of pictures! If you want to pursue reimbursement from the insurance company you’ll need documentation for your insurance company. Remember to take pictures of the source (interior and exterior) and of any damaged items in the flooded area.
Flood Damage Expertise
PHC Restoration provides unmatched professional flood restoration services throughout Raleigh and Lillington. Our certified water damage technicians are trained weekly on safety and technical topics by the only person in North Carolina to hold four Restoration Industry Association advanced designations: our experienced Restoration Technical Director.
Some of our certifications:
- Water Loss Specialist #133 (Josh Smith)
- Certified Mold Professional #36 (Josh Smith)
- Certified Restorer #578 (Josh Smith)
- Certified Restorer #577 (Katie Smith)
- Contents Loss Specialist #24 (Josh Smith)
- IICRC Certified Firm
- Master Water Restorer
- Journeyman Water Restorer
- Applied Structural Drying
- Applied Microbial Remediation Technician
- Water Damage Restoration Technician
- Carpet Repair and Reinstallation
What’s Involved with Flood Damage Restoration
Flood Damage Inspection and Assessment
When flooding occurs, immediate and thorough inspection and assessment are crucial to mitigating damage and ensuring a successful restoration. At PHC Restoration, we provide expert Flood Damage Inspection and Assessment services in Lillington, Raleigh, Apex, Sanford, NC, and the surrounding areas. Our dedicated team is committed to restoring your property efficiently and effectively.
Comprehensive Flood Damage Inspection
Our process begins with a meticulous inspection of your property to determine the full extent of the flood damage. Our skilled professionals examine every affected area, including structural components,, and personal belongings. We utilize advanced tools and technology to identify both visible and hidden damage, ensuring that no aspect is overlooked.
Detailed Damage Assessment
Following the inspection, we conduct a detailed assessment to evaluate the impact of the flood on your property. This assessment includes documenting all damages, both minor and major, which is essential for developing a comprehensive restoration plan. Our team provides you with a thorough report, outlining the scope of the damage and the recommended restoration steps.
Flood Damage Water Removal and Extraction
When flooding impacts your property, swift and effective water removal is essential to prevent further damage and restore your home or business to its original condition. At PHC Restoration, we offer expert Flood Damage Water Removal and Extraction services in Lillington, Raleigh, Apex, Sanford, NC, and the surrounding areas. Our dedicated team is committed to providing top-quality service to ensure a seamless recovery process.
Rapid Water Removal
Flooding can cause significant damage in a short amount of time, which is why prompt water removal is crucial. Our skilled professionals respond quickly to assess the situation and begin the water extraction process. Using advanced equipment, we efficiently remove standing water from your property, mitigating damage and reducing the risk of mold growth and structural issues.
Advanced Extraction Equipment
We utilize state-of-the-art water extraction equipment designed to handle even the most severe flood scenarios. Our high-powered pumps and industrial-grade extraction tools effectively remove large amounts of water, ensuring your property is dried thoroughly. This rapid and thorough extraction process helps minimize long-term damage and supports a faster restoration.
Flood Damage Dehumidifying
Effective dehumidification is crucial to preventing further damage and ensuring a successful recovery after a flood. At PHC Restoration, we provide expert Flood Damage Dehumidifying services in Lillington, Raleigh, Apex, Sanford, NC, and the surrounding areas. Our team is dedicated to restoring your property efficiently and thoroughly, ensuring a smooth and seamless recovery process.
Thorough Moisture Removal
Flooding can leave behind excessive moisture that can lead to mold growth, structural damage, and other serious issues if not addressed promptly. Our skilled professionals utilize advanced dehumidification equipment to remove moisture from the air and materials within your property. By controlling humidity levels, we help prevent further damage and create a healthier environment for you and your family. We also offer mold remediation if necessary.
Service Areas
PHC Restoration proudly offers water damage restoration and repair services in Raleigh, Lillington, Nort Carolina, and the surrounding areas. The sooner you call, the sooner we can get to work repairing flood damage at your home or business.
 |
 |
 |
 |
 |
 |
 |
 |
Flood Damage Restoration FAQs
Will my home insurance policy cover the flood damage restoration?
Typically, when groundwater enters a structure from the outside, it is not covered by homeowners insurance. Only your insurance carrier can make a determination of coverage. The best way to know what your policy covers is to speak to your insurance agent.
How long will this water restoration process take?
Is your water cleanup company certified?
How much does flood damage cleanup cost?
The cost of flood damage restoration services varies based on the amount of square footage affected and the severity of damage. A basement with water intrusion from heavy rainwater will cost less to restore than an entire home that sustains catastrophic flooding during a hurricane, which requires storm damage restoration.
Some of my furniture got wet. Can it be salvaged?
Where does PHC Restoration offer their flood damage restoration services?
PHC serves flood damage restoration customers in North Carolina’s Research Triangle including Raleigh, Lillington, Fuquay-Varina, Holly Springs, Apex, Sanford, North Carolina, and the surrounding areas.
Who does PHC Restoration offer their flood damage restoration services to?
Our services extend to both residential and commercial customers, including homeowners, property managers, and educational properties.
What services does PHC Restoration provide for flood damage restoration?
Inspection and Assessment
Water Removal and Extraction
Dehumidifying
Service Areas
Reviews
We came in on a Monday to half of our office being flooded with at least a couple of inches of water. PHC Restoration was on site within an hour of calling Josh with this emergency. The entire staff was professional, friendly, and very efficient! I would like to specifically give a shout out to Ray, Kenny, Eric, Jeff, and Doyle who were there everyday working hard to get us back up and running. We were very impressed with the quality of work and professionalism shown to us by PHC Restoration!
PHC completed restoration and repair of a bathroom that had a pipe burst and ruin the entire bathroom. They came out the same day it happened to begin the drying process and accommodated a lot of necessary changes to not only repair but improve the bathroom design. Jeremy was the project manager and he is so nice and responsive and easy to work with. Toby did a lot of the electrical and carpentry work and he is super professional and is a true craftsman. I really appreciate everyone’s hard work in getting my bathroom looking so beautiful!
Email PHC
Have a Question?
PHC Restoration is here to help. Give us a call!
Flood Damage Restoration Blog
Restoration Company vs. General Contractor: Which Do You Need After Fire or Water Damage?
If your home has active fire or water damage right now, you need to call a restoration company first. A general contractor comes in later, once the mitigation work is finished and only the rebuild remains. Confusion between these two types of contractors is common....
Raleigh Storm Damage Statistics: A Wake County Risk Breakdown
In April 2011, a single storm system produced 32 tornadoes across North Carolina in one day. While that outbreak was extraordinary, it was not anomalous. Raleigh and Wake County sit at the intersection of competing weather systems that make severe storms a recurring...
Burst Pipes in Raleigh Winters: Prevention Tips and Emergency Restoration Steps
Raleigh winters are mostly forgiving, with mild days in the 40s and 50s, the occasional light frost, and rarely the kind of sustained cold that puts pipes at serious risk. But "mostly forgiving" isn't the same as "safe," and the burst pipes Raleigh homeowners...
