Flood Damage Restoration

Flood Damage Restoration

Protection from flood damage is essential. During hurricane season or periods of unusually high amounts of rainfall, flood damage may come from rising groundwater. Flooding in the basement or crawlspace is actually the most common type of residential flood damage.

Flood damage can occur in homes and businesses that are built below grade or in low lying areas. In areas with a history of poor water drainage, flood damage occurs more often. Sometimes, flood damage can come from broken utility lines such as public water and sewer lines. Regardless of where the damage originates from, quick flood restoration reduces the amount of damage that can occur to your home or business.

Protect Your Home from Flood Damage

The flood damage coverage from your insurance company may or may not cover all water damage restoration work. Typically, flood damage resulting from exterior water intrusion will not be covered by most insurance policies. The only way to know the extent of your flood insurance coverage is to call your insurance carrier.

Waiting for an insurance coverage determination can take some time. While you wait, there is a lot you can do to prevent further damage after a flood event occurs. The first thing to do when you have a flood is to call a reputable damage restoration company. The expert mold remediation technicians at PHC are experienced in flood damage cleanup and can quickly respond to your emergency.

Here’s what you can do before restoration begins:

  • Assess the safety of the situation. Safely determine the depth of water or the amount of water coming in, and any potential electrical threats. Use caution! Walking through flooded areas can be hazardous.
  • If it’s safe to walk through the area, move any valuable items that are threatened by impending flood waters to a safe location.
  • Try to stop the water from coming in by using sandbags or weighted materials to slow the in-flow of water.
  • Move items off the floor, especially porous materials that could easily be damaged by flood waters.
  • Take lots of pictures! If you want to pursue reimbursement from the insurance company you’ll need documentation for your insurance company. Remember to take pictures of the source (interior and exterior) and of any damaged items in the flooded area.

Flood Damage Expertise

PHC Restoration provides unmatched professional flood remediation throughout Raleigh and Fayetteville. Our certified water damage technicians are trained weekly on safety and technical topics by the only person in North Carolina to hold three Restoration Industry Association advanced designations, our experienced Restoration Technical Director.

Some of our certifications:

  • Water Loss Specialist #133 (Josh Smith)
  • Certified Mold Professional #36 (Josh Smith)
  • Certified Restorer #578 (Josh Smith)
  • Certified Restorer #577 (Katie Smith)
  • Contents Loss Specialist #24 (Josh Smith)
  • IICRC Certified Firm
  • Master Water Restorer
  • Journeyman Water Restorer
  • Applied Structural Drying
  • Applied Microbial Remediation Technician
  • Water Damage Restoration Technician
  • Carpet Repair and Reinstallation




Service Areas

PHC Restoration proudly offers water damage restoration and repair services in Raleigh, Lillington, Fayetteville and the surrounding areas. The sooner you call, the sooner we can get to work repairing flood damage at your home or business.

Service Areas


Have a Question?

PHC Restoration is here to help. Give us a call!

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