PHC Restoration is an Essential Business

by | Mar 19, 2020 | PHC Restoration

You don’t want to have unexpected guests in your home or business right now. We get it.

But, you invite an unexpected guest of a different kind when you don’t take quick action against water damage. Mold growth can occur as soon as 48 hours after you experience water damage.

PHC Restoration is an essential business and we will continue to respond to property damage claims, but we are operating with a heightened sense of awareness regarding COVID-19 concerns.

At PHC, we practically live in our Personal Protective Equipment (PPE). Plus, it’s part of our normal procedure to clean each piece of drying equipment when it leaves a jobsite. Now, we’ve implemented additional procedures to keep you, and us, safe while working in your home or business. Here’s what we’re doing:

-Asking a series of questions during call intake regarding potential exposure to COVID-19

-Requesting photos of damage (or FaceTime) to perform an initial evaluation

-Reviewing Work Service Agreements over the phone and signing electronically

-Practicing social distancing with our clients

-Disinfecting our office space, common areas, and work vehicles frequently

-Utilizing air scrubbers and containment barriers when working on your property

-Wearing respirators and nitrile gloves on all job sites, at all times

We will not be shaking hands – and it hurts to say this – but we won’t be accepting hugs from our clients. Our customers love us, and because we love them too, we are doing our very best to give them peace of mind. Questions? Call us: 910-814-2502