Blog

PHC has you covered with news and helpful tips.

Outdoor Tankless Water Heaters

Have you recently replaced your water heater with a new outdoor tankless water heater, or do you have a newly constructed home with a tankless water heater installed on the exterior of your home?  These outdoor water heaters free up space inside your home, but require...

read more

Arctic air could cause frozen water pipes

A few snow flurries hit our area yesterday.  While the flurries brought no accumulation, they did bring a blast of artic air that has settled in and should be with us all week.  Whenever we see temperatures fall into the teens and below, as is expected tonight, we run...

read more

Christmas Tree Fire Safety

It's definitely looking more and more like Christmas everywhere I turn.  Lights are being strung along roof lines, wreaths are being hung on exterior windows and Christmas trees are appearing in front windows of homes.  Whether you are finished decorating, thinking of...

read more
Kitchen Fires

Kitchen Fires

Do you know what the number one cause of kitchen fires is?  Distractions! We're all guilty of turning our heads to hot grease, boiling water or even toast in the toaster to chop vegetables, put up groceries, fix a cup of coffee or throw a load of clothes into the...

read more

Prepare now for the winter freeze

With Halloween behind us and Thanksgiving and Christmas only weeks away, we will soon all be consumed in holiday planning, travel and Christmas break plans with the kids.  Before we get too involved and while the weather is still relatively warm, we all need to take a...

read more

Wind Damage in Sanford

We've seen an influx in calls over the last few weeks as a result of the recent storms in our area.  All the rain brought numerous leaky roofs and basement flooding claims, but we also received a call for wind damage when a tree fell onto a home in Sanford.  Luckily...

read more

Mold Growth

Raleigh's rainfall amount over the last 30 days has been 4.5 inches above normal most of which fell in a 10 day span.  When we see heavy amounts of rain falling in a short amount of time, PHC often sees an increase in the amount of water damage related calls resulting...

read more

Prevent Dryer Fires

October 4-10, 2015 marks Fire Prevention Week.  While we can't prevent all fires from occurring, we all need to take precautions and be aware of fire threats in and around our home and workplace.  Today's blog details the dangers of Clothes Dryer fires and ways we can...

read more

Hurricane Flooding

Joaquin is in the news again, this time as a Category 4 Hurricane.  In case you've missed the weather reports over the last couple of days, Hurricane Joaquin is churning in the Atlantic Ocean and still hasn't made up his mind where he wants to go and if he wants to...

read more

Water Losses

PHC Restoration had another busy week this week finishing up a couple of large water damage losses in Raleigh in addition to other projects still under repair in the area.  I was able to get out to one of the job sites and was blown away with not only the quality of...

read more

Water damage from condensation lines

Last week, we received an emergency service call from a church in Raleigh after ceiling tiles began to fall and water flooded parts of the first and second floors.  While our crews worked feverishly to move furniture, remove water and set up drying equipment,...

read more

Summer Storm Damage

Summers in North Carolina are notorious for high temperatures, humidity and the threat of afternoon and evening thunderstorms. This summer has been no different. We’ve already seen record breaking highs topping 100° and numerous severe thunderstorms producing strong...

read more

Tips to get your home ready for Spring

After receiving positive feedback from last week’s blog, I thought I would include a few more springtime home maintenance tips for protecting your home from possible fire and water damage and mold growth as well as cost saving ideas in this week’s blog. • Look for...

read more

Spring Home Maintenance

Spring is in the air and with it comes warmer weather, lots of outdoor activities, and plenty of “honey do” lists. If you aren't sure where to start in your springtime to do lists, Stacy Gilliam with diynetwork.com has the following maintenance suggestions which will...

read more

Who is PHC Restoration?

I can talk all day about how great PHC Restoration is and how our work is the best out there, but nothing I can say can measure up to the letter we received from one of our previous customers recently. This homeowner suffered a grease fire around 7:30pm.  After he was...

read more

Fire Safety Tips for Colder Weather

We all hope the brutally cold weather that we experienced last week is behind us.  The single digit lows last week not only led to frozen and busted water pipes but we saw a number of house fires some of which resulted from heating sources. The news reported of a...

read more

Winter Weather

The hot topic this week has to be the weather.  Much of North Carolina is under a winter storm warning as snow, sleet and freezing rain are expected to impact the state this afternoon and overnight.  As with most winter storms, forecasters have a hard time predicting...

read more

CLOGGED GUTTERS

I ran across the following article written by Shawn Drew for Angie's List when researching the importance of keeping your gutters cleared. Ice damming isn't a big concern for our area, but it can happen if water in your clogged gutters freezes and frozen precipitation...

read more

DO YOU HAVE APPROPRIATE INSURANCE COVERAGE?

Do I have coverage for the trees in my yard that were hit by lightning? If I had a fire in my home, will I have full coverage to cover all repairs? If water damage forced me to leave my home while repairs are being made, will my insurance policy cover the costs? Do I...

read more

SPACE HEATERS

Do you use space heaters as a main or supplemental heating source for your home in the winter? How about a small portable heater in your office at work? Chances are that if you do not, you do know someone who does. Many American's use space heaters to help reduce...

read more

COLDER WEATHER

It looks like Winter 2015 is starting to resemble last winter with fluctuating temperatures and colder weather in the forecast. As you are preparing for the cold weather ahead for us this week, here are a few things to remember. First, check your pipes. Make sure they...

read more

Hot Water Heaters

Usually, when a restoration company talks about damage to a home as a result of a water heater, one would automatically envision a ruptured water heater causing water damage to several rooms in the home. While this is the scenario a majority of the time, today’s blog will look at other damage that can result from water damage.

read more

Holiday lights

Holiday lights are a fun way to decorate our homes year around both inside and outside, but are seem to be more festive and popular during the Christmas season. If you are planning on hanging lights on your home on in trees this holiday season, please remember these safety tips:

• Only use lights that have been tested by a reputable testing lab (such as UL approved) to ensure they meet safety standards
• Check for broken lights and frayed wires
• Discard any lights with apparent damage
• Do not strand more than three strands of light together

read more

Turkey Fryer Fires

Have you thought about how you are going to cook your Thanksgiving turkey this year? While most of us prefer the traditional butter basted roasted turkey, fried turkeys have become increasingly popular over the last decade especially in the south. If you are thinking about changing up your turkey tradition and considering frying your turkey this year, here are a few safety tips to help keep you and your home safe.

read more

Apartment Fire

Our thoughts and prayers go out to the families and residents of the North Raleigh apartment complex who are waking up this morning in different surroundings after being displaced from their apartments when a fire damaged or destroyed a dozen homes late yesterday afternoon. Luckily, everyone was able to escape, but most residents lost everything in the fire.

read more

Home Fire Safety

Did your kids come home from school last week talking about Stop, Drop and Roll or Stay low and go? The schools do a great job of teaching our kids what to do during fire safety week, but how prepared are you at home?

read more

Cooler Weather Preparation Tips for Your Home

Today marks the first day of fall which means it’s time to move our long sleeved shirts to the front of the closet, start thinking about Halloween costumes for ourselves and the kids, and enjoy all things flavored with pumpkin and spice. It is also time to prepare our homes for the cooler weather and the fall months.

Here are a few tips to get your home ready for Fall:

• Remember as you rake the leaves and/or pine straw in your yard to also check the gutters. These items can clog your gutters preventing water from draining properly.

read more

Fire Inspection Checklist for Kids

October is Fire Prevention Month, but it is never too early to take a look around your home to make sure it is safe from the risk of fire. It is also important for your kids to be aware of potential fire hazards in your home. The National Fire Protection Agency has a great checklist to help get your children involved by becoming “Official Safety Inspector.”

Here are a few things to look for around your home that can be potential fire hazards:
Lint build up in clothes dryer vents and filters
Extension cords running across walkways

read more

Surface Water Flooding

As the rain continues to fall today and more rain in the forecast for later this week, our area is under a threat for flooding. While we are in need of the rain, flash flooding can lead to surface water flooding basements or crawlspaces resulting from drainage problems around your home. Most homeowner policies do not cover flooding/water damage that results from this type of damage, so you will be responsible for all costs associated with extracting the water and repairing the damage.

read more

Water Supply Line

A friend called me recently after filing a claim on his homeowner’s policy for water damage to his hardwood floors caused by his refrigerator. Apparently the water supply line to the ice maker had been leaking and he didn’t realize it until the floors started buckling. Tears and breaks in water supply lines to appliances such as refrigerators and washing machines is a pretty common water loss claim and though all of them cannot be prevented, here are a few ways we can keep resulting damage to a minimum or avoid damage all together.

read more

Hurricane Season 2014

Well, it is that time of year again…Hurricane Season. Hurricane season officially began on June 1st and runs until the end of October. Even though it is impossible to accurately predict how many tropical storms will form during any given season and how many of these tropical storms will turn into hurricanes or even make landfall, forecasters look at numerous weather patterns to try to come up with a hurricane forecast each year. 2014 is shaping up to file suit with last years below normal hurricane season.

read more

Severe Weather Threat for Tuesday and Wednesday

Severe thunderstorms, strong winds and tornadoes struck parts of Alabama, Mississippi, Oklahoma and Iowa Sunday and Monday resulting in storm damage to hundreds of homes and sending residents to the hospital for treatment of their injuries. The same storm system capable of producing severe thunderstorms, hail and tornadoes is creeping eastward today and could affect parts of North Carolina Tuesday into Wednesday. We all remember the tornadoes that ripped through much of central North Carolina almost three years ago.

read more

Spring Maintenance Suggestions

It is that time of year again…time to enjoy flowers blooming, grass turning greener, baseball tryouts and March Madness. It is also time to perform some routine Spring Maintenance on your home to help reduce the threat of water damage.

read more

What's in your attic? Personal Property Insurance

If you had to list everything in your attic, garage, or basement today, could you? Most of us use one of these locations to store items that we don’t always have room for or our out of season clothing or decorations or even extra furniture, but what happens if your home suffers from major fire, storm or water damage. Could you list everthing that you lost? Do you know the value of these items to ensure you have adequate personal property coverage on your homeowners or renters policy?

read more

Hidden Water Damage and How to Detect it in Your Home

Leaky roofs, busted water pipes, sewer backups and flooding are common causes of water damage in your home and most often the resulting damage is easy to spot. Dripping/flowing water or stains on the drywall or ceiling are the most common signs. But how do you know if there is any hidden water damage in your home?

Here are a few things to look for when trying to detect hidden water damage:

read more

Winter Weather Watch

The chance of snow is back in the forecast this week. I must admit that I am a true kid at heart when it comes to snow, I’ve learned that I need to see the white stuff falling and then sticking to the ground before getting too excited. Especially in North Carolina where the chance of wintery mix always seems higher than seeing a blanket of snow.

read more

Emergency Services

The weather over the last week has kept PHC Restoration pretty busy. Between the frozen water pipes that burst early last week and the strong winds we experienced in the area over the weekend, our emergency service/on call staff has been busy and dispatched to numerous locations within our coverage area. I thought it would be a good time to remind everyone how to reach us in the event you experience a water, smoke, fire, or storm damage emergency after hours. Please contact us at 919-818-2582.

read more

Preventing Frozen Pipes

Arctic Chill and Polar Vortex. These are the words that forecasters are using to describe the weather over the next 48 hours for much of the United States including North Carolina. With temperatures dropping throughout the day today and expected lows tonight of 9° and a possible windchill of -5°, it is important for us all to make sure our family, pets, and loved ones are prepared for the cold. If you have to get out in the cold tomorrow, make sure you are bundled up with heavy coats, hats, and gloves. If you are out and about tomorrow, go by or call and check on you

read more

Charity Donation

The PHC Family proudly made their annual donation to the To Make a Child Smile Foundation last week. Employees collected over $1050 for the charity which seeks out and assists needy children in Harnett County and helps put smiles on their faces at Christmas time. This year’s shopping trip is set for December 15th.

If you would like to make a donation or learn more about the foundation, please visit their website at

read more