News Blog
PHC has you covered with news and helpful tips.
Your Right To Choose Your Contractor, And How To Choose Wisely
When property damage occurs, policyholders have a few options when it comes to taking steps to protect and restore their property. They can perform a Google search for restoration companies, ask friends or neighbors for recommendations, call the agent and ask for...
Understanding Loss of Use
What is Loss of Use? Loss of use coverage is an insurance policy term that refers to funds available to the policyholder when a covered event, such as severe water or fire damage, makes a home or business temporarily uninhabitable. For example, residential loss of...
What to Know About Fire Extinguishers
Fire extinguishers are often an overlooked, yet necessary household item. By familiarizing yourself with the tips and tricks below, you can be one step ahead in case of a fire damage emergency: How many do I need? You should have at least one in your property...
Three Steps to Prepare for Carolina Hurricane Season
Forecasting First, keep up with forecasts because models are known to change frequently. Homeowners Insurance Second, review your insurance policy! According to the North Carolina Department of Insurance, here are a few things you should do with Hurricane Season among...
Tips to Prevent Water Damage at Home
With the summer months ahead, weekend trips and vacations are more prevalent than ever. Below you’ll find some simple tips and tricks to prevent water damage while you’re away from home. Prepare Your Home Before you leave for a trip, make sure you turn off your water...
Water Damage Caused By Ice Dams
When water freezes to the roof’s surface, it can create what is known as an ice dam. Rain or melting snow runs down the roof and the dam stops the flow of water from exiting the surface of the roof. The water then backs up underneath flashing and roofing materials. To...
Vehicle Impact Case Study
Business owners love to see customers pull up in their parking lot. But sometimes, the customer can mistake the brake for the gas and make a grand entrance into the building - straight through a wall! How can a business prepare for a vehicle impact? One of the few...
Why You Need a Restoration Professional for Specialty Damage
Homes and businesses are vulnerable to numerous unique problems that are best handled by a specialty damage restoration contractor. Whether it’s a construction defect causing water intrusion, water damage that occurs during construction, a vehicle running through a...
What is a Trauma Cleaning Professional?
What exactly does a trauma cleaning professional do? They respond after events such as accidents, unattended deaths, violent crimes, and suicides to devise a plan to safely remove bodily fluids, blood, and other potentially infectious materials from the property....
PHC Restoration CEO Wins National Award Celebrating Women in Restoration
LILLINGTON, NC – PHC Restoration is excited to announce their own CEO, Katie Smith, has earned national recognition as the winner of the 2021 Women in Restoration Award, presented by R&R magazine. The award recognizes women in a predominantly male industry who are...
2021 Hurricane Season FAQs
As we head into the 2021 hurricane season, there are several things you can do to thoroughly understand your property insurance. Hurricane Insurance Preparedness According to the North Carolina Department of Insurance, here are a few things you should do as soon as...
PHC Restoration Celebrates Golden Anniversary
The year 2021 marks the 50th anniversary of a young man’s decision to begin a career in the cleaning and restoration industry. Over the years, that decision evolved into what is now PHC Restoration. We celebrate our history and everyone who shaped our company into...
Turkey Fryer Safety
Thanksgiving 2020 will be a Thanksgiving like we’ve never seen before. Thanks to Coronavirus, our traditions may be different this year, which means you may find yourself responsible for cooking the turkey this year! There are many ways to cook a turkey - you can slow...
2020 Hurricane Season: Get Ready
Photo Credit: nha.nova.gov The Good News Hurricanes are the only type of natural disaster that you have plenty of time to prepare for. Although the spaghetti models are usually the target of memes, we usually have days to get our homes, businesses and schools ready...
Healthy Crawl Space, Healthy Home
It’s summertime in North Carolina, which means two things: you can easily break a sweat before 9am, and we are receiving calls every day for mold inspections! Usually, when a client calls and says they have signs of mold growth, our investigation begins in the crawl...
FAQ: Water Damaged Laminate Floors
According to flooringinc.com, “Wood-look flooring in laminate has been the #1 flooring trend two years in a row with no end in sight.” Hearing this, it’s no surprise that “water damage laminate floor” is the #1 search term that brings visitors to phcrestoration.com. ...
COVID-19: Should you file a claim?
For some North Carolinians, this marks the 8th week of being at home instead of at work or school. According to the Insurance Information Institute, about 1 in 20 insured homes has a property damage claim each year. Chances are, you or someone in your neighborhood has...
Commercial Specialty Cleaning
The average person will spend 90,000 hours at work in their lifetime. For some, that’s more time spent at work than at home! Many businesses divide workplace cleaning duties amongst their staff instead of outsourcing to a janitorial company. However, the COVID-19...
Spring Cleaning
The time for spring cleaning is upon us! During this stay-at-home order we’re spending a lot more time at home. Make sure you use this time wisely and get ahead on projects and cleaning you’ve been wanting to mark off your list. Here is a list of 10 things you can...
PHC Restoration is an Essential Business
You don’t want to have unexpected guests in your home or business right now. We get it. But, you invite an unexpected guest of a different kind when you don’t take quick action against water damage. Mold growth can occur as soon as 48 hours after you experience water...
Large Business of the Year
The 2019-2020 Lillington Chamber honored community leaders and local businesses at its annual awards and recognition banquet. PHC Restoration was named “Large Business of the Year.” We were so honored to receive the award alongside our peers. Here is what Katie...
How to avoid laundry room flooding
When was the last time you checked your washing machine hose for possible aging and leaks? Water supply lines for washing machines are often made of rubber or plastic so they don’t rust, but they can deteriorate over time. It’s important to replace these lines if...
Do you know where your water heater is located?
When you bought your home, did you pay much attention to where your water heater was located or better yet, have you ever questioned why your water heater is located where it is? Water heaters tend to be tucked away in the garage, basement, crawlspace or attic and...
NC Polar Coaster 2020
The Farmers Almanac is predicting Winter 2020 in North Carolina to bring frigid temperatures and above average amounts of snow. Are you ready for this Polar Coaster? We are, and we want you to be as well. Keep reading to learn more about protecting your property from...
Protect Your Property During the Holidays
With the holidays coming up, we wanted to remind you of some preventative tips you can use to protect your property while you’re traveling or hosting guests at home. When planning to travel during the holidays remember to always water and unplug your christmas tree,...
Katie Smith Receives Industry Award
The Mid South Professional Cleaners Association (MSPCA) recently honored Katie Smith with the Bernson Award. MSPCA is a non-profit association of specialists dedicated to providing high quality services to their customers in the art of cleaning and restoration....
Hurricane Damage Restoration FAQ
We are gearing up for the 2019 hurricane season as Dorian approaches the North Carolina coast. PHC Restoration is always ready to respond, but we take extra steps during this time of year to make sure we’re able to operate without some of the basics that can be...
Commercial Fire and Water Damage in Fuquay
PHC Restoration was called to a commercial building in Fuquay-Varina at 2:00 am on Thursday, July 4, 2019 due to a fire in our client’s warehouse. The fire activated the sprinkler system, and once the fire trucks arrived, more water was used to extinguish the fire....
Water Damage in Apex
PHC Restoration was recently called to a home in Apex that experienced water damage from a dishwasher malfunction. Although there was no standing water present, the damage to the hardwoods was already done. Cupping and gapping was noticeable up to 10 feet from the...
Hazardous Sewage Water Damage Cleanup
People don’t typically think about sewage water or how much damage it can cause until a toilet clogs up and overflows. While the water quickly spreads toward carpeted areas, home and business owners usually start to panic and are unsure of what they should do first....
News From The International Restoration Convention & Expo
Josh Smith, CR, WLS, CMP and Katie Smith, CR attended the annual Restoration Industry Association convention in Phoenix, Arizona April 30 - May 2, 2019. The Restoration Industry Association (RIA) is the oldest and largest trade association representing the restoration...
Protein Fire Restoration
Protein Fire Example Picture this: you’ve decided to make some chicken salad, so you start with step 1 - cooking the chicken. While your chicken is cooking on the stove, you step outside to water some flowers. Then, you get distracted by all the things you need to do...
PHC Restoration Unveils New Logo Showcasing Dedication to Service
Lillington, NC – PHC Restoration, a full service property restoration company that has served Central North Carolina for more than four decades, has a new look as the company renews its commitment and passion to community and service. Established in 1971, the...
The 3 Estimate Myth
There’s an old belief that if you’ve experienced property damage and have filed an insurance claim, you need to start calling around to get 3 estimates for repairs. Why 3? We don’t know. It’s just an old way of thinking that’s stuck around over the years. In this...
Prepare for Freezing Temps
The old saying goes, "If you don't like the weather in North Carolina, just wait 24 hours. It will change." It's not uncommon to have thunderstorms, mild weather, and snow in the same week! This short guide gives you everything you need to know about protecting your...
“And Restoration”
Just like clockwork, now that we’re in the aftermath of a major natural disaster, new damage restoration companies are coming out of the woodwork. After an event like Hurricane Florence, there’s more than enough work to be done. We even recommend using reputable out...
Mission
Our mission is to make a positive impact on our teammates, our customers, and our community. We live our mission in a variety of ways: volunteering with local nonprofits, working on Habitat for Humanity homes, serving on boards and committees, sponsoring local events...
Hurricane Florence: Restoration FAQ
As we prepare for Hurricane Florence to make landfall, we want to explain how PHC prepares for and responds to hurricanes. This week, we are fueling our fleet, stocking up on water, Gatorade and nabs for our team, preparing paper processes for everything that...
Melissa’s Why
As a purpose driven company, we make time to dig deep into our WHY. Recently, Melissa, our Operations Manager, shared her WHY with our team. It gave us all the good feels, so we thought we’d share it with you. This is what it’s all about, folks: My grandma, who has...
Can I prevent water damage in my home?
Have you noticed an unexplained increase in your electric bill or buckling of your hardwood or laminate flooring by the dishwasher or sink? Did you find dark water spots on your ceiling or have you found cracked or loose grout lines? These are usually tell-tell...
