News Blog
PHC has you covered with news and helpful tips.
Your Right To Choose Your Contractor, And How To Choose Wisely
When disaster strikes your home or business—whether from water, fire, mold, or storms—you need a trusted, qualified property damage restoration contractor. But in the chaos of an emergency, many North Carolina homeowners feel pressured to go with the contractor...
Restoration Company vs. General Contractor: Which Do You Need After Fire or Water Damage?
If your home has active fire or water damage right now, you need to call a restoration company first. A general contractor comes in later, once the mitigation work is finished and only the rebuild remains. Confusion between these two types of contractors is common....
How Much Does Restoration Cost?
If you're searching for restoration services cost information, you're likely standing in a damaged room right now, trying to decide whether this is something you handle yourself or something you call in a professional for. Restoration costs vary enormously depending...
Smoke Damage vs Fire Damage: What’s the Difference and Why It Matters
Maybe the fire was small and contained to one room, or maybe it happened in the unit next door. Now the flames are out and the visible damage looks manageable, but the smoke odor has spread to other rooms and surfaces feel slightly gritty or greasy to the touch. ...
Kitchen Fire Cleanup: What Happens After the Fire Department Leaves
The trucks have pulled away. The air still carries a sharp smell, and you're facing a kitchen that no longer looks familiar. You might be tempted to begin a kitchen fire cleanup the moment the scene is cleared, but most homeowners don't realize that the visible damage...
Raleigh Storm Damage Statistics: A Wake County Risk Breakdown
In April 2011, a single storm system produced 32 tornadoes across North Carolina in one day. While that outbreak was extraordinary, it was not anomalous. Raleigh and Wake County sit at the intersection of competing weather systems that make severe storms a recurring...
Burst Pipes in Raleigh Winters: Prevention Tips and Emergency Restoration Steps
Raleigh winters are mostly forgiving, with mild days in the 40s and 50s, the occasional light frost, and rarely the kind of sustained cold that puts pipes at serious risk. But "mostly forgiving" isn't the same as "safe," and the burst pipes Raleigh homeowners...
The Most Common Causes of Fires in Raleigh Homes
In recent weeks alone, Raleigh has seen several devastating residential fires take place in a university dorm, a townhome property, and a single-family home. These incidents remind us that house fires can strike any property, at any time, regardless of age or...
What to Expect During a Fire Restoration Project
Fire damage restoration is the process of returning a property to safe, livable condition after a fire. It covers structural assessment, smoke and fire residue removal (commonly known as soot), water extraction from firefighting efforts, contents handling, and...
What is a Trauma Cleaning Professional?
A trauma cleaning professional is a certified technician trained to safely restore properties affected by traumatic events, including violent crimes, unattended deaths, suicides, accidents, and other situations involving biohazardous materials. The work goes far...
What To Do If a Tree Falls on Your House
Falling trees are many homeowners’ biggest concerns when a sudden storm hits. As the ground saturates and winds gust, conditions are ripe for tree root systems to fail. If a tree fell on your house, it could leave your home exposed to the elements, structurally...
What to Do After a House Fire: A Guide from Fire Restoration Experts
When your home suffers a fire, the damage extends far beyond burned walls and belongings. It disrupts daily life, shakes your sense of safety, and leaves you with dozens of urgent questions. Knowing what to do after a house fire can help you take meaningful steps...
Tips to Prevent Water Damage at Home
Water damage is the leading cause of property insurance claims in the United States. From small leaks to major floods, water intrusion can wreak havoc on your home’s structure, finishes, and personal belongings. The good news? Most water damage can be prevented with...
Lithium-Ion Battery Fires: Dangers and Safety Tips
In today’s world, lithium-ion batteries are everywhere — from our smartphones to laptops and even electric vehicles. While these batteries power many of our most essential devices, they also come with significant risks. One of the biggest dangers is the potential for...
Plumbing Company Vs. Restoration Company
Water issues in your home can be stressful, and knowing who to call can save you time and money. In this post, we break down the differences between a plumbing company and a restoration company, and help you decide when to call a plumber and when to rely on PHC...
How to Winterize Your Crawlspace: Essential Tips for Protecting Your Home
As the temperature continues to drop in the coming weeks, it’s important to start preparing your home for winter to avoid common issues like frozen pipes or drafts. One of the most crucial but often overlooked areas is your crawl space. Properly winterizing your crawl...
How to Prepare Your Home Before Leaving on Vacation
Planning the perfect vacation takes a lot of time and energy. From deciding where to go and what activities to enjoy to packing up luggage and snacks for the kids, it's easy to get caught up in the excitement and forget about one important detail—your home. Whether...
Seasonal Maintenance Tips to Avoid Water Damage in North Carolina Schools
As the seasons change in Central North Carolina, so do the risks facing our schools. While we often think about extreme weather events like hurricanes and heavy rainfall causing water damage, even more common seasonal shifts can pose significant threats to school...
Understanding Loss of Use
What is Loss of Use? Loss of use coverage is an insurance policy term that refers to funds available to the policyholder when a covered event, such as severe water or fire damage, makes a home or business temporarily uninhabitable. For example, residential loss of...
What to Know About Fire Extinguishers
Fire extinguishers are often an overlooked, yet necessary household item. By familiarizing yourself with the tips and tricks below, you can be one step ahead in case of a fire damage emergency: How many do I need? You should have at least one in your property...
Water Damage Caused By Ice Dams
When water freezes to the roof’s surface, it can create what is known as an ice dam. Rain or melting snow runs down the roof and the dam stops the flow of water from exiting the surface of the roof. The water then backs up underneath flashing and roofing materials. To...
Why You Need a Restoration Professional for Specialty Damage
Homes and businesses are vulnerable to numerous unique problems that are best handled by a specialty damage restoration contractor. Whether it’s a construction defect causing water intrusion, water damage that occurs during construction, a vehicle running through a...
PHC Restoration CEO Wins National Award Celebrating Women in Restoration
LILLINGTON, NC – PHC Restoration is excited to announce their own CEO, Katie Smith, has earned national recognition as the winner of the 2021 Women in Restoration Award, presented by R&R magazine. The award recognizes women in a predominantly male industry who are...
PHC Restoration Celebrates Golden Anniversary
The year 2021 marks the 50th anniversary of a young man’s decision to begin a career in the cleaning and restoration industry. Over the years, that decision evolved into what is now PHC Restoration. We celebrate our history and everyone who shaped our company into...
Turkey Fryer Safety
Thanksgiving 2020 will be a Thanksgiving like we’ve never seen before. Thanks to Coronavirus, our traditions may be different this year, which means you may find yourself responsible for cooking the turkey this year! There are many ways to cook a turkey - you can slow...
FAQ: Water Damaged Laminate Floors
When water damage strikes your laminate flooring, it can cause stress, unsightly issues, and costly repairs. PHC Restoration is here to help with expert advice and solutions. In this comprehensive FAQ, we cover everything you need to know about water damaged laminate...
Spring Cleaning
The time for spring cleaning is upon us! During this stay-at-home order we’re spending a lot more time at home. Make sure you use this time wisely and get ahead on projects and cleaning you’ve been wanting to mark off your list. Here is a list of 10 things you can...
Large Business of the Year
The 2019-2020 Lillington Chamber honored community leaders and local businesses at its annual awards and recognition banquet. PHC Restoration was named “Large Business of the Year.” We were so honored to receive the award alongside our peers. Here is what Katie...
How to avoid laundry room flooding
When was the last time you checked your washing machine hose for possible aging and leaks? Water supply lines for washing machines are often made of rubber or plastic so they don’t rust, but they can deteriorate over time. It’s important to replace these lines if...
Do you know where your water heater is located?
When you bought your home, did you pay much attention to where your water heater was located or better yet, have you ever questioned why your water heater is located where it is? Water heaters tend to be tucked away in the garage, basement, crawlspace or attic and...
NC Polar Coaster 2020
The Farmers Almanac is predicting Winter 2020 in North Carolina to bring frigid temperatures and above average amounts of snow. Are you ready for this Polar Coaster? We are, and we want you to be as well. Keep reading to learn more about protecting your property from...
Protect Your Property During the Holidays
With the holidays coming up, we wanted to remind you of some preventative tips you can use to protect your property while you’re traveling or hosting guests at home. When planning to travel during the holidays remember to always water and unplug your christmas tree,...
Katie Smith Receives Industry Award
The Mid South Professional Cleaners Association (MSPCA) recently honored Katie Smith with the Bernson Award. MSPCA is a non-profit association of specialists dedicated to providing high quality services to their customers in the art of cleaning and restoration....
Case Study: Commercial Fire and Water Damage in Fuquay
PHC Restoration was called to a commercial building in Fuquay-Varina at 2:00 am on Thursday, July 4, 2019 due to a fire in our client’s warehouse. The fire activated the sprinkler system, and once the fire trucks arrived, more water was used to extinguish the fire....
Hazardous Sewage Water Damage Cleanup
People don’t typically think about sewage water or how much damage it can cause until a toilet clogs up and overflows. While the water quickly spreads toward carpeted areas, home and business owners usually start to panic and are unsure of what they should do first....
News From The International Restoration Convention & Expo
Josh Smith, CR, WLS, CMP and Katie Smith, CR attended the annual Restoration Industry Association convention in Phoenix, Arizona April 30 - May 2, 2019. The Restoration Industry Association (RIA) is the oldest and largest trade association representing the restoration...
Protein Fire Restoration
Protein Fire Example Picture this: you’ve decided to make some chicken salad, so you start with step 1 - cooking the chicken. While your chicken is cooking on the stove, you step outside to water some flowers. Then, you get distracted by all the things you need to do...
PHC Restoration Unveils New Logo Showcasing Dedication to Service
Lillington, NC – PHC Restoration, a full service property restoration company that has served Central North Carolina for more than four decades, has a new look as the company renews its commitment and passion to community and service. Established in 1971, the...
Prepare for Freezing Temps
The old saying goes, "If you don't like the weather in North Carolina, just wait 24 hours. It will change." It's not uncommon to have thunderstorms, mild weather, and snow in the same week! This short guide gives you everything you need to know about protecting your...
Mission
Our mission is to make a positive impact on our teammates, our customers, and our community. We live our mission in a variety of ways: volunteering with local nonprofits, working on Habitat for Humanity homes, serving on boards and committees, sponsoring local events...
