If you experience a toilet backflow and do not see any sewage, do you need to call an expert to clean up the water or can you do it yourself?  The answer is YES.  Most people do not hesitate when sewage wastes are present, but most do not realize that it is equally important to have professionals cleanup after any toilet backflow because of the health concerns associated with black water.

Most homeowners may not be aware that there are three different categories of water damage.  While it is important to quickly remediate and remove any water damage, it is equally important to know what type of water damage you have on your hands so it can be properly treated and removed.  Below are the three categories of water damage:

CATEGORY 1–clean water.  The water itself doesn’t pose a threat to humans.  It usually results from a broken water supply line or sin/tub overflows

CATEGORY 2–grey water.  This water contains microoganisms and a significant degree of biological or physical contaminants.  It usually results from a discharge from a dishwasher, washing machine or sump pump failures.

CATEGORY 3–black water.  This is grossly unsanitary and contains harmful bacteria, fungi and chemicals that can be extremely dangerous and can cause sickness.  Black water usually results from sewage, water from rising rivers or streams, toilet backflow originating beyond the toilet trap. or grey water that wasn’t promptly removed.

If you encounter black water or any other type of water damage in your home or business, contact PHC Restoration and let our restoration technicians help you.