Josh Smith was a member of the Cary Fire Department when he began his career at Professional Home Care in 2003. As a firefighter, Josh studied fire behavior and witnessed daily the effects fire and smoke can have on a building. In 2010, Josh traded in the challenges of fighting fires for the challenges of rebuilding homes back to pre-loss condition. Josh holds a commercial and residential general contractor’s license, is a member of the RIA’s Restoration Council, and is one of only 15 Certified Restorers® in North Carolina. Josh obtained his Water Loss Specialist® Certification in 2013 and his Certified Mold Professional® Certification in 2014, making him one of only 7 individuals in the world to hold these three advanced RIA certifications. Josh enjoys working alongside his wife Katie and they have learned a lot about the Restoration Industry from Carl. Together they see a future of unlimited possibilities and are excited to see where smart growth can take PHC.
Office (7:30am-5pm): (919) 834-6523 (Raleigh)
(910) 814-2502 (Lillington)
The word you use as a company motto is “compassion”. Every one of you certainly live up to that motto every single day! We felt it the first day we met Josh and every single day thereafter. Thank you for a wonderful journey as you helped us put our lives and our home back together. We are eternally grateful!
This letter is to let you all know what a fantastic job you all did on rebuilding and restoring our home. Me, my son and wife congratulate you all for a perfect job. Each and every employee who had anything to do with our house was so professional, polite and did everything we asked them to. Job well done. Thanks to you all, we can enjoy our new home for the rest of our lives.
PHC has demonstrated the skill, good judgement, and polite service. Through their employees who are all trained to do their jobs very well with full dedication to customer satisfaction. Thanks to all!
My assistant project manager was very helpful with decisions and kept us informed on the progress of repairs and changes. Everyone that worked at our house was always courteous and helpful and did a superior job. You have a great staff and we would recommend you to anyone. We are enjoying our home.
This is the second job PHC has done for us. We are extremely pleased with all components of their work. We are recommending PHC to ALL of our friends.
Given the situation we were dealing with, PHC came right in that evening and started clean-up. PHC walked us through every aspect of our repairs/replacement. They were amazing and made the entire process seamless. Overall, we are thrilled with the final results. I never imagined it would have turned out this beautiful. PHC made this initial terrible experience and experience we will never forget.
Everyone was so friendly, courteous and knowledgeable. Quality of work exceeded our expectations. We have already highly recommended you guys to people we know. Thanks for everything!
I’m in the building trades and feel qualified to say that your crew was better than excellent in all phases. By the end it felt more like a labor of love than a job contract.
I could not ask for a better crew. Everyone was professional and courteous. My home even looks better than before! I will recommend you to everyone I meet.
Many thanks for the super fine job your crew did on my flood damage. You evaluated the damage and reacted quickly. Keep up the good work!
Thank you for taking care of our home repair in a timely manner. You were a pleasure to work with.
Your company came to our rescue so rapidly when the accident occurred, which was a great relief. Your work has added value and pride to our home!
Thank you for everything that you have done. I never imagined it would turn out so beautiful! Your crews are very courteous and kind. They’ve done an outstanding job.
We gratefully applaud your crews. Their work was top notch. They were polite, eager to answer questions, clean in their work and showed respect for our home. They work well together as a team.
Just a note to thank you so very much for the great job you did in cleaning our church after it had been vandalized recently. Thank you so much for the prompt attention to our Church also! It meant a great deal to our Church Family to be able to have our regular Sunday services in the Sanctuary that day.
Your crew demonstrated professionalism throughout the restoration, were experienced and did a wonderful job in every aspect. The renovation turned out more beautiful than I could have imagined and I know we will enjoy it for many years to come.
I am very happy to be back in my house. Thank you for making it possible within a reasonable amount of time. You certainly are to be commended for your professionalism.
On a scale of 1 to 10 your company is an 11! Everyone at our church is satisfied – not one complaint – all cheers! Everything was done as requested, on time, and above our expectations.
We are very pleased with the work done by Professional Home Care. Your thoroughness and consideration relieved us of many concerns and returned our home to its original state with a minimal amount of time and confusion.