Hurricane Flooding

hurricane irma  | hurricane floodingI was reminded that 21 years ago today, Hurricane Fran tore through Central North Carolina and though I was in college at the time, I still remember the impact it had in our area.  It is the first hurricane that I remember even though I did sleep through most of the storm.  I remember waking up in amazement that I never heard any of the trees that fell in my yard and how hard it was to navigate the roads because of the trees down.  Fast forward 3 years, when Hurricane Floyd dumped over 12 inches of rain to an already soaked North Carolina and I got to experience my first Hurricane as an insurance adjuster.  I remember all the flooding, all the insurance claims and the homeowners who lost everything because didn’t have flood insurance or never thought they would see the day that the 100 or 300-year flood plain they lived around would actually flood.  Last year, Hurricane Matthew brought me a new perspective of just how devastating hurricanes can be and the amount of time and resources it takes to tear out, dry and restore homes that have been flooded.  Just when I thought I couldn’t see hurricane flooding more devastating, Hurricane Harvey hits Texas and the pictures on tv can’t do justice to what 50 inches of rain and flooding can cause.  And now, we have Hurricane Irma still uncertain on where she wants to hit and we are left holding our breaths and waiting.

I stopped by a few insurance agencies today to extend invitations to an upcoming CE class and though we’ve had some bad thunderstorms roll through the area the last few days, the majority of the calls into the office have been for homeowners wishing to purchase flood insurance.  Insurance helps bring peace of mind of having some coverage just in case an emergency or disaster strikes, however there is a waiting period once flood insurance is purchased before it can become effective.  While we can’t secure new flood coverage while we wait to see what Irma will do next week, we can start other emergency preparations.

  • Keep an eye on the weather forecasts; the National Hurricane Center updates the track of the hurricane several times a day.
  • Pull together all of your important documents (insurance policies, health insurance cards, etc.) so you know where they are in case you need them
  • Stock up on batteries, water, non-perishable foods, and refill any prescription medicines that you can
  • if you live in an area prone to flooding, move valuables and furniture to higher ground or a higher floor
  • set up a way to check on family members in case phone lines go down or cell phone towers are jammed (texting or social media are good options because data lines are not as likely to be impacted
  • take pictures of the items in your home–hurricane flooding isn’t the only way homes are damaged, trees can also fall on to homes causing damage
  • clean up around the yard and secure items that can be blown around or trim branches that are hanging over your home

With over 45 years of experience, PHC Restoration has seen its fair share of hurricane flooding and other natural disasters.  We are available 24-hours a day to assist you if you face a storm damage disaster to your home or business.  Contact us at 919-834-6523 or 919-818-2582.



Office (7:30am-5pm): (919) 834-6523 (Raleigh)

(910) 814-2502 (Lillington)

What our clients are saying...

The word you use as a company motto is “compassion”.  Every one of you certainly live up to that motto every single day!  We felt it the first day we met Josh and every single day thereafter.  Thank you for a wonderful journey as you helped us put our lives and our home back together.  We are eternally grateful!

T. Robinson, Pittsboro

This letter is to let you all know what a fantastic job you all did on rebuilding and restoring our home.  Me, my son and wife congratulate you all for a perfect job.  Each and every employee who had anything to do with our house was so professional, polite and did everything we asked them to.  Job well done.  Thanks to you all, we can enjoy our new home for the rest of our lives.

Robbie L., Raleigh

PHC has demonstrated the skill, good judgement, and polite service.  Through their employees who are all trained to do their jobs very well with full dedication to customer satisfaction.  Thanks to all!

J. Oborne, Sanford

My assistant project manager was very helpful with decisions and kept us informed on the progress of repairs and changes.  Everyone that worked at our house was always courteous and helpful and did a superior job.  You have a great staff and we would recommend you to anyone.  We are enjoying our home.

G. Godwin, Benson

This is the second job PHC has done for us.  We are extremely pleased with all components of their work.  We are recommending PHC to ALL of our friends.

S. McFadyen, Vass

Given the situation we were dealing with, PHC came right in that evening and started clean-up.  PHC walked us through every aspect of our repairs/replacement.  They were amazing and made the entire process seamless.  Overall, we are thrilled with the final results.  I never imagined it would have turned out this beautiful.  PHC made this initial terrible experience and experience we will never forget.

S. Jones, Raleigh

Everyone was so friendly, courteous and knowledgeable.  Quality of work exceeded our expectations.  We have already highly recommended you guys to people we know.  Thanks for everything!

K. Vorbeck, Raleigh

I’m in the building trades and feel qualified to say that your crew was better than excellent in all phases.  By the end it felt more like a labor of love than a job contract.

J. Byrum, Chapel Hill

I could not ask for a better crew.  Everyone was professional and courteous.  My home even looks better than before!  I will recommend you to everyone I meet.

P. Smith, Sanford

Many thanks for the super fine job your crew did on my flood damage. You evaluated the damage and reacted quickly. Keep up the good work!

D. Lane, Fuquay-Varina

Thank you for taking care of our home repair in a timely manner. You were a pleasure to work with.

Mary, Fuquay Varina

Your company came to our rescue so rapidly when the accident occurred, which was a great relief. Your work has added value and pride to our home!

Judi and Geoffrey, Cary

Thank you for everything that you have done. I never imagined it would turn out so beautiful! Your crews are very courteous and kind. They’ve done an outstanding job.

Debbie, Spring Lake

We gratefully applaud your crews. Their work was top notch. They were polite, eager to answer questions, clean in their work and showed respect for our home. They work well together as a team.

R. Arcus, Durham

Just a note to thank you so very much for the great job you did in cleaning our church after it had been vandalized recently. Thank you so much for the prompt attention to our Church also! It meant a great deal to our Church Family to be able to have our regular Sunday services in the Sanctuary that day.

Christian Chapel Church

Your crew demonstrated professionalism throughout the restoration, were experienced and did a wonderful job in every aspect. The renovation turned out more beautiful than I could have imagined and I know we will enjoy it for many years to come.

F. Hinkson, Goldsboro

I am very happy to be back in my house. Thank you for making it possible within a reasonable amount of time. You certainly are to be commended for your professionalism.

Jo Anne, Kenly

On a scale of 1 to 10 your company is an 11! Everyone at our church is satisfied – not one complaint – all cheers! Everything was done as requested, on time, and above our expectations.

R. Strother, Franklinton

We are very pleased with the work done by Professional Home Care. Your thoroughness and consideration relieved us of many concerns and returned our home to its original state with a minimal amount of time and confusion.

J. Erdman, Pinehurst

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