Fire Restoration Process

kitchen-fire-damage-repairs-fuquay-varina-NCWhether your home has suffered a small grease fire in the kitchen or a large loss house fire, the restoration process is basically the same.  Since some of us have never experienced a fire restoration project personally, here is a basic understanding of what to expect.

Securing the property

The first step in a fire restoration project is to secure the home or building.  For smaller kitchen fires, this includes emergency cleaning so homeowners can continue to safely stay in the home.  With larger fires, damaged doors, windows and roofs that are left exposed to the elements are boarded up to protect the property from further damage.

Contents inventory

Contents need ob removed before repairs can begin on any fire restoration.  PHC Restoration uses a digital property inventory system to accurately inventory and document all items that are to be packed, cleaned and stored.

Tear out

Damaged building materials and flooring are then removed and areas are treated to seal in any smoke odor.  Necessary building permits are secured before repairs begin.

Contents cleaning

While repairs are being made, the previously packed up contents are placed in an ozone chamber to remove the smoke odor and then cleaned.  PHC uses both ultrasonic and hand cleaning techniques to clean the items.  After being cleaned, contents are repacked and stored in the warehouse until all repairs are completed to the home.

Reconstruction

Framing, insulation, HVAC, electrical and plumbing repairs are completed and inspected.  As the drywall and trim are installed, excitement builds with the homeowner begins to take shape.

Selections and walkthrough

The final two stages in the process are often the most fun for the homeowner.  Homeowners meet with their project managers and our design partners where paint colors, flooring, cabinets and appliances are selected.  Once the home is painted, selections are installed and final inspections are passed, a walkthrough is performed to ensure all repairs have been completed to the homeowner’s satisfaction.

Give PHC Restoration a call if you experience a fire in your home.

BUSINESS HOURS CONTACT:

Office (7:30am-5pm): (919) 834-6523 (Raleigh)

(910) 814-2502 (Lillington)

What our clients are saying...

The word you use as a company motto is “compassion”.  Every one of you certainly live up to that motto every single day!  We felt it the first day we met Josh and every single day thereafter.  Thank you for a wonderful journey as you helped us put our lives and our home back together.  We are eternally grateful!

T. Robinson, Pittsboro

This letter is to let you all know what a fantastic job you all did on rebuilding and restoring our home.  Me, my son and wife congratulate you all for a perfect job.  Each and every employee who had anything to do with our house was so professional, polite and did everything we asked them to.  Job well done.  Thanks to you all, we can enjoy our new home for the rest of our lives.

Robbie L., Raleigh

PHC has demonstrated the skill, good judgement, and polite service.  Through their employees who are all trained to do their jobs very well with full dedication to customer satisfaction.  Thanks to all!

J. Oborne, Sanford

My assistant project manager was very helpful with decisions and kept us informed on the progress of repairs and changes.  Everyone that worked at our house was always courteous and helpful and did a superior job.  You have a great staff and we would recommend you to anyone.  We are enjoying our home.

G. Godwin, Benson

This is the second job PHC has done for us.  We are extremely pleased with all components of their work.  We are recommending PHC to ALL of our friends.

S. McFadyen, Vass

Given the situation we were dealing with, PHC came right in that evening and started clean-up.  PHC walked us through every aspect of our repairs/replacement.  They were amazing and made the entire process seamless.  Overall, we are thrilled with the final results.  I never imagined it would have turned out this beautiful.  PHC made this initial terrible experience and experience we will never forget.

S. Jones, Raleigh

Everyone was so friendly, courteous and knowledgeable.  Quality of work exceeded our expectations.  We have already highly recommended you guys to people we know.  Thanks for everything!

K. Vorbeck, Raleigh

I’m in the building trades and feel qualified to say that your crew was better than excellent in all phases.  By the end it felt more like a labor of love than a job contract.

J. Byrum, Chapel Hill

I could not ask for a better crew.  Everyone was professional and courteous.  My home even looks better than before!  I will recommend you to everyone I meet.

P. Smith, Sanford

Many thanks for the super fine job your crew did on my flood damage. You evaluated the damage and reacted quickly. Keep up the good work!

D. Lane, Fuquay-Varina

Thank you for taking care of our home repair in a timely manner. You were a pleasure to work with.

Mary, Fuquay Varina

Your company came to our rescue so rapidly when the accident occurred, which was a great relief. Your work has added value and pride to our home!

Judi and Geoffrey, Cary

Thank you for everything that you have done. I never imagined it would turn out so beautiful! Your crews are very courteous and kind. They’ve done an outstanding job.

Debbie, Spring Lake

We gratefully applaud your crews. Their work was top notch. They were polite, eager to answer questions, clean in their work and showed respect for our home. They work well together as a team.

R. Arcus, Durham

Just a note to thank you so very much for the great job you did in cleaning our church after it had been vandalized recently. Thank you so much for the prompt attention to our Church also! It meant a great deal to our Church Family to be able to have our regular Sunday services in the Sanctuary that day.

Christian Chapel Church

Your crew demonstrated professionalism throughout the restoration, were experienced and did a wonderful job in every aspect. The renovation turned out more beautiful than I could have imagined and I know we will enjoy it for many years to come.

F. Hinkson, Goldsboro

I am very happy to be back in my house. Thank you for making it possible within a reasonable amount of time. You certainly are to be commended for your professionalism.

Jo Anne, Kenly

On a scale of 1 to 10 your company is an 11! Everyone at our church is satisfied – not one complaint – all cheers! Everything was done as requested, on time, and above our expectations.

R. Strother, Franklinton

We are very pleased with the work done by Professional Home Care. Your thoroughness and consideration relieved us of many concerns and returned our home to its original state with a minimal amount of time and confusion.

J. Erdman, Pinehurst