Time is of the essence when it comes to responding to emergency service calls especially when water is involved. In addition to always having a team on-call ready to respond to these situations, PHC also has emergency response trailers stocked with extraction and drying equipment ready to roll out. These trailers are perfect for most residential water losses, but larger homes and commercial buildings require a bit more drying/dehumidification power. To aid with these larger jobs, we’ve recently added a trailer mounted desiccant dehumidifier to our water mitigation arsenal.
With every water loss, it is our goal to begin the extraction process as quickly as possible so we can begin drying the structure and minimizing the subsequent damage. This could mean saving the homeowner and insurance company thousands of dollars when we are able to dry and save hardwood floors instead of having to replace them. With the addition of our new desiccant, we are further able to save the business owner and insurance company money, this time with the reduction of drying equipment costs.
Back in March after the downtown Raleigh apartment fire damaged the Edenton Street United Methodist Church’s annex, we rented a large desiccant to aid in drying commercial water loss. The desiccant rental replaced the need for 64 LGR dehumidifiers. This alone saved between $5,300-$11,500 in drying equipment in addition to reducing the set up time that would have been needed for the 64 dehumidifiers. This allowed the drying to start quicker and resulted in saving all the floor coverings that were affected in the two story commercial building which included a gymnasium floor.
Last week, we were able to use our desiccant dehumidifier to dry a library at a local university. We have great vendors that we use when we need additional equipment rental, but the fact that we were able to pull our own trailer with our own vehicles and not have to wait for equipment delivery allowed us to be able to start and end the drying of the building quicker.
For over 40 years, PHC Restoration has been offering top quality restoration services for Harnett County, Wake County and the surrounding areas. We take great pride in the work we do. We know that any restoration job can be a traumatic situation and we use our training and equipment to try to lessen the financial burden of these losses as well as the amount of time required to restore the homes back to pre-loss condition.
Office (7:30am-5pm): (919) 834-6523 (Raleigh)
(910) 814-2502 (Lillington)
The word you use as a company motto is “compassion”. Every one of you certainly live up to that motto every single day! We felt it the first day we met Josh and every single day thereafter. Thank you for a wonderful journey as you helped us put our lives and our home back together. We are eternally grateful!
This letter is to let you all know what a fantastic job you all did on rebuilding and restoring our home. Me, my son and wife congratulate you all for a perfect job. Each and every employee who had anything to do with our house was so professional, polite and did everything we asked them to. Job well done. Thanks to you all, we can enjoy our new home for the rest of our lives.
PHC has demonstrated the skill, good judgement, and polite service. Through their employees who are all trained to do their jobs very well with full dedication to customer satisfaction. Thanks to all!
My assistant project manager was very helpful with decisions and kept us informed on the progress of repairs and changes. Everyone that worked at our house was always courteous and helpful and did a superior job. You have a great staff and we would recommend you to anyone. We are enjoying our home.
This is the second job PHC has done for us. We are extremely pleased with all components of their work. We are recommending PHC to ALL of our friends.
Given the situation we were dealing with, PHC came right in that evening and started clean-up. PHC walked us through every aspect of our repairs/replacement. They were amazing and made the entire process seamless. Overall, we are thrilled with the final results. I never imagined it would have turned out this beautiful. PHC made this initial terrible experience and experience we will never forget.
Everyone was so friendly, courteous and knowledgeable. Quality of work exceeded our expectations. We have already highly recommended you guys to people we know. Thanks for everything!
I’m in the building trades and feel qualified to say that your crew was better than excellent in all phases. By the end it felt more like a labor of love than a job contract.
I could not ask for a better crew. Everyone was professional and courteous. My home even looks better than before! I will recommend you to everyone I meet.
Many thanks for the super fine job your crew did on my flood damage. You evaluated the damage and reacted quickly. Keep up the good work!
Thank you for taking care of our home repair in a timely manner. You were a pleasure to work with.
Your company came to our rescue so rapidly when the accident occurred, which was a great relief. Your work has added value and pride to our home!
Thank you for everything that you have done. I never imagined it would turn out so beautiful! Your crews are very courteous and kind. They’ve done an outstanding job.
We gratefully applaud your crews. Their work was top notch. They were polite, eager to answer questions, clean in their work and showed respect for our home. They work well together as a team.
Just a note to thank you so very much for the great job you did in cleaning our church after it had been vandalized recently. Thank you so much for the prompt attention to our Church also! It meant a great deal to our Church Family to be able to have our regular Sunday services in the Sanctuary that day.
Your crew demonstrated professionalism throughout the restoration, were experienced and did a wonderful job in every aspect. The renovation turned out more beautiful than I could have imagined and I know we will enjoy it for many years to come.
I am very happy to be back in my house. Thank you for making it possible within a reasonable amount of time. You certainly are to be commended for your professionalism.
On a scale of 1 to 10 your company is an 11! Everyone at our church is satisfied – not one complaint – all cheers! Everything was done as requested, on time, and above our expectations.
We are very pleased with the work done by Professional Home Care. Your thoroughness and consideration relieved us of many concerns and returned our home to its original state with a minimal amount of time and confusion.