When we think of disasters that can affect our businesses, we often think of floods, fires and tornadoes, but are you prepared in case a blackout or computer virus attempt to cripple your business?
I was talking to a small business owner recently about some of his upcoming jobs. In the discussion, he mentioned the estimates he emails to his customers and how sometimes he’ll send a text to them with quotes or cost for upgrades. This reminded me about how much we rely on our computers and now our smart phones and how susceptible we are to losing all of our stored information if a virus attacks our computer or if our phone dies and we lose all of our contacts and previous emails. Most of us think we are covered if we back up our information to USB drives or to SD cards, but these can also corrupt and you can lose all the stored information from there as well. Your company may have an external company that handles all of your IT needs so you might feel pretty confident that all of your files are backed up, but what if they don’t back up your files every month. Could you operate if you lost one to six months worth of information?
PHC is currently finishing up a job for a church building that sustained fire and water damage in Raleigh. The church was able to prevent further damage to the building because they had a list of contractors to call in case of an emergency. We also worked on a large commercial loss water loss in Lillington whose damage would have been more severe if it weren’t for the quick thinking of an employee who knew where the water shut off was located and was able to get the water turned off shortly after discovering the damage. In both of these incidents, the buildings were closed while mitigation was performed and alternate plans were made to re-open the businesses.
You may be asking yourself why would I write a blog about these different scenarios? What would a small business owner, a commercial building and a church all need to have in place? The answer is simple, a business disaster plan.
Ready.gov suggests that every business conduct a risk assessment which can identify potential hazards and analyzes what could happen if a hazard occurs. Hazards can range from hurricanes and tornadoes to power outages or a death of an employee. It is essential that the business owner or next in command knows what to do to keep your business operational even if you can’t physically enter your place of business. Let PHC Restoration be a part of your business disaster plan as well. We can educate you and your employees of what can be done shortly after a loss to possibly reduce the amount of damage to your property by simply knowing where the shut off valves are located and how to turn them off. It is also important to know who to call and have someone familiar with your property if a disaster does strike. The church I spoke about above had a roofer to call which led to their roof being tarped the morning after the fire and in plenty of time so that the rain forecasted for the next day was not able to cause any additional damage. Knowing who to call is just as important as knowing what to do.
Office (7:30am-5pm): (919) 834-6523 (Raleigh)
(910) 814-2502 (Lillington)
The word you use as a company motto is “compassion”. Every one of you certainly live up to that motto every single day! We felt it the first day we met Josh and every single day thereafter. Thank you for a wonderful journey as you helped us put our lives and our home back together. We are eternally grateful!
This letter is to let you all know what a fantastic job you all did on rebuilding and restoring our home. Me, my son and wife congratulate you all for a perfect job. Each and every employee who had anything to do with our house was so professional, polite and did everything we asked them to. Job well done. Thanks to you all, we can enjoy our new home for the rest of our lives.
PHC has demonstrated the skill, good judgement, and polite service. Through their employees who are all trained to do their jobs very well with full dedication to customer satisfaction. Thanks to all!
My assistant project manager was very helpful with decisions and kept us informed on the progress of repairs and changes. Everyone that worked at our house was always courteous and helpful and did a superior job. You have a great staff and we would recommend you to anyone. We are enjoying our home.
This is the second job PHC has done for us. We are extremely pleased with all components of their work. We are recommending PHC to ALL of our friends.
Given the situation we were dealing with, PHC came right in that evening and started clean-up. PHC walked us through every aspect of our repairs/replacement. They were amazing and made the entire process seamless. Overall, we are thrilled with the final results. I never imagined it would have turned out this beautiful. PHC made this initial terrible experience and experience we will never forget.
Everyone was so friendly, courteous and knowledgeable. Quality of work exceeded our expectations. We have already highly recommended you guys to people we know. Thanks for everything!
I’m in the building trades and feel qualified to say that your crew was better than excellent in all phases. By the end it felt more like a labor of love than a job contract.
I could not ask for a better crew. Everyone was professional and courteous. My home even looks better than before! I will recommend you to everyone I meet.
Many thanks for the super fine job your crew did on my flood damage. You evaluated the damage and reacted quickly. Keep up the good work!
Thank you for taking care of our home repair in a timely manner. You were a pleasure to work with.
Your company came to our rescue so rapidly when the accident occurred, which was a great relief. Your work has added value and pride to our home!
Thank you for everything that you have done. I never imagined it would turn out so beautiful! Your crews are very courteous and kind. They’ve done an outstanding job.
We gratefully applaud your crews. Their work was top notch. They were polite, eager to answer questions, clean in their work and showed respect for our home. They work well together as a team.
Just a note to thank you so very much for the great job you did in cleaning our church after it had been vandalized recently. Thank you so much for the prompt attention to our Church also! It meant a great deal to our Church Family to be able to have our regular Sunday services in the Sanctuary that day.
Your crew demonstrated professionalism throughout the restoration, were experienced and did a wonderful job in every aspect. The renovation turned out more beautiful than I could have imagined and I know we will enjoy it for many years to come.
I am very happy to be back in my house. Thank you for making it possible within a reasonable amount of time. You certainly are to be commended for your professionalism.
On a scale of 1 to 10 your company is an 11! Everyone at our church is satisfied – not one complaint – all cheers! Everything was done as requested, on time, and above our expectations.
We are very pleased with the work done by Professional Home Care. Your thoroughness and consideration relieved us of many concerns and returned our home to its original state with a minimal amount of time and confusion.